Statement by Alice Leahy regarding the tragic death of a homeless man in a skip in Limerick.

Call for more investment in emergency sheltered accommodation

Alice Leahy, Director & Co-Founder of TRUST, the social and health service for people who are homeless called for the urgent provision of more emergency sheltered accommodation following the tragic death of a homeless man in a skip in Limerick.

While not wishing to comment in detail about that appalling tragedy while an investigation is continuing, Alice Leahy said that a similar incident was reported in the media only a few weeks ago, and only made a paragraph or two, because fortunately the driver of the truck that came to collect the skip noticed there was a person who is homeless taking shelter in it.

“The failure to provide adequate emergency sheltered accommodation means that the most vulnerable, and totally excluded, in Irish society must seek accommodation wherever they can find it. Even if the people who find themselves in that position do not make the headlines in the tragic way that we have just witnessed in Limerick, we have no excuse, at a time of great prosperity, in failing to address the accommodation needs of society’s true outsiders,” Alice Leahy said.

Alice Leahy described the failure to address the issue of emergency accommodation as a complete abdication of responsibility on the part of those responsible for the state’s homeless services.

“It has become almost unfashionable to advocate for emergency accommodation because those in charge seem not to understand the nature of homelessness, especially of the kind that finds people living on the streets. Instead the emphasis is totally on transitional housing and long-term solutions but fails to properly acknowledge that homelessness is not the same as “houseless ness”. In other words, it is not just about not having accommodation. People who end up on the street do so for many reasons and often have great difficulty fitting in or even facing the prospect of filling in a form. The failure to provide adequate emergency accommodation means that the outsiders in our society will continue to face appalling, and even outrageously dangerous conditions on the streets unless this issue is addressed,” Alice Leady said.

Complaint to Data Protection Commissioner about people who are homeless

TRUST release full text of complaint to Data Protection Commissioner about people who are homeless being forced to trade highly personal information for services they are entitled to as of right.

Mr. Billy Hawkes
Data Protection Commissioner
Office of the Data Protection Commission
Canal House
Station Road
Portarlington
Co. Laois

25th July 2007

Dear Mr. Hawkes

We meet people everyday who are homeless as we have been providing health and social services in Trust since 1975. We have been concerned for sometime that when people now seek help from any of the various services funded by the Homeless Agency they are requested to provide a considerable amount of highly personal information. We believe this poses a real risk that their rights may be undermined or violated, especially as this information maybe stored in computerised data bases and shared by various service providers.

We are very concerned because the information sought, which is both highly sensitive and deeply personal, could prove very damaging if elicited in an insensitive and unprofessional way by relatively unskilled staff where the interviewees may suffer from serious mental or psychological problems (especially where the agencies concerned may have no right to seek such information).

I attach for your information a twenty eight page personal survey form circulated some time ago (Holistic Needs Assessment) by the Homeless Agency. I understand some agencies are using all or parts of this type of document in the process of eliciting the very personal and sensitive information referred to and we understand information harvesting of this nature is necessary to ensure they continue to receive their grants.

On an almost daily basis we hear that people needing even basic services are being subjected to in-depth interviews with a view to completing the kind of survey/research forms outlined above and it appears that this exercise amounts to trading information to get a service which in most instances people are entitled to as of right. In fact, even when people seek information about services that are available, to even get that information they may find themselves having to provide the kind of personal information described above.

This raises very serious questions which are not being addressed.

· Is proper care being taken to ensure that informed consent is obtained from people, who in most instances maybe highly vulnerable and suffer from

mental and psychological problems? Is getting people to sign forms sufficient where they may not understand what they doing? (In other words, they have no choice or they do not get a service?)

  • What steps are taken to ensure that staff are properly trained and made aware of the rights of the people who they subject to highly personal and in-depth interviews?
  • What steps are taken to ensure that all of the information gathered is obtained consistent with the Data Protection Act?
  • Why is this data being collected in some instances by people who have little or no knowledge of the complexities of homelessness?
  • Why are medical records routinely demanded by staff running services for people who are homeless when such a demand would not be made of other citizens in similar situations i.e. when they seek assistance from similar types of State services?
  • Why are details of prison records and the psychiatric history of individual applicants sought together with information about their families when such information may not be necessary?
  • From anecdotal evidence it is clear that as people are barred from different service providers on the basis of alleged incidents in other centres, it appears that computerised data bases are being employed. Again, what steps are taken to ensure that any information placed in such data bases about an individual are not libellous, and where offences are alleged, that due process and natural justice have been complied with to ensure that their rights are protected?

From the foregoing you will appreciate life for people in Ireland who become homeless can be extremely difficult and almost hard to imagine. From what we are told by the people we meet everyday many feel under undue pressure to provide highly personal information and this is adding to their misery and isolation.

We would like to meet with you to discuss this serious matter in more detail as there are no real concerns being raised, except by community welfare officers charged with the responsibility to provide accommodation.

I look forward to hearing from you.

Yours sincerely,

Alice Leahy
Director & Co-Founder
Trust

Frank Purcell Memorial Golf Classic in aid of Trust – Alice Leahy praises friends of a great supporter of TRUST in keeping event going in his name.

Frank Purcell Memorial Golf Classic in Aid of Trust
July 13 & 14 at Slievenamon Golf Club

The friends of the late Frank Purcell, who passed away suddenly last year have continued their commitment to honour his memory by making the Golf Classic he help found in aid of TRUST, a big success again this year. Frank was a major supporter and longtime friend of TRUST and Alice Leahy, Director and Co-Founder of the health and social service for people who are homeless, said she had no doubt “he would be very happy the way in which his friends have sought to honour, not only a dedicated supporter of TRUST, but a great friend as well”.

Warmly praising the work of his friends in carrying on the Golf Classic in aid of TRUST, Alice said: “Frank never sought publicity or recognition of any kind but was always unstinting in his efforts and commitment on behalf of TRUST. A true gentleman in the very best sense of that word and I am very grateful to Jasper, John and his many friends for ensuring that his great work for us is continuing to be acknowledged in this way thanks to their dedication and hard work.”

Alice also praised the unstinting support of Michael ‘Babs’ Keating for the event, and also praised his support for TRUST over the years and said that it made her especially proud as a Tipperary person “the way ‘Babs’, and so many others from all walks of life are so supportive because without that help we would not be able to do the work that we do for the outsiders in Irish society, and be able to speak out in their defense with the necessary independence when necessary.”

Vincent ‘Jasper’ Murphy, the original Co-Founder of the Golf Classic with Frank said: “The Classic was Frank’s brainchild and we are delighted to be able to continue to celebrate his memory by seeking to make the event better than ever this year. Indeed, we are hoping to make this year’s event really special and I know his many friends welcome this opportunity to remember him in a way that we are certain he would very much appreciate.”

The Classic has raised 75,000 euro since its inception in 2003. This year, the event is being organized by co founder Vincent Murphy and John Leahy with Vincent Woodlock and Brendan Kenny. RTE personality Peter Collins, a personal friend of Frank’s, who has acted as MC at the event since the beginning, has pledged to continue his work with the Classic.

The Frank Purcell Memorial Golf Classic will take place at Slievenamon Golf Course on Friday 13 and Saturday 14 of July and full details about booking teams and tee times from Vincent ‘Jasper’ Murphy.

Enlargement of the EU allowed to become tragedy for some as Ireland fails to address issue of homelessness

The enlargement of the European Union, which occurred with much fanfare during Ireland’s EU presidency, has produced one wholly avoidable tragedy – a very big increase in people from the Accession States finding themselves homeless in Ireland when they moved in search of a better life, Alice Leahy, Director and Co-Founder of TRUST, said at the weekend. Delivering the key note address at the national conference in Castlebar of the representative body for carers – Caring for Carers Ireland – Alice Leahy said that urgent action was needed to avoid this unnecessary suffering and we must not be afraid to openly discuss this problem out of some misguided sense of political correctness.

“The growth in the number of people becoming homeless from the EU Accession States has served to draw attention to the serious problems that already existed in how we seek to deal with the problem of homelessness in Ireland. The Irish government has for sometime pursued a policy of privatisation of the social and homeless services as more and more responsibility and resources have been diverted to voluntary agencies to save money. This policy has meant that once prophetic voices have been lost as agencies in receipt of funds seek to work within the system as they see no other way”, Alice Leahy said.

Reform is urgently needed, Alice Leahy said, and it is inexcusable after so many years of prosperity that the most fundamental human right of all, the right to be treated with dignity and respect is denied quite unnecessarily to so many. “One very practical initiative which Dublin City Council’s Housing Department is currently resisting, and which would prevent many immigrants from falling into homelessness and unemployment, is the provision of public showers. The right to wash is about as basic a right one could imagine. However, when you consider that such facilities would allow people trying to integrate and get a job, keep appointments etc., you realise just how costly in human and monetary terms this failure is and it comes about because people in frontline caring roles are not listened to,” she said.

TRUST intends to vigorously pursue the public showers initiative as part of its rights based approach in advancing the needs and interests of people who are homeless which will be of benefit to both immigrants and those in the indigenous population. Alice Leahy pointed out that: “it is not only people who find themselves homeless on the street who need showers because there are thousands of people now living in substandard accommodation because of the shortage of affordable housing in Dublin. Their needs must be addressed and it can easily be appreciated how better able to cope they will be with the provision of this type of service made widely available to the public and it would as our submission highlights, be a service one should expect in a modern EU capital city”.

Meanwhile, the Homeless Agency is hosting conferences with people such as President George Bush’s Adviser on Homelessness, underlining how out of touch many running the state services have become Alice Leahy said. “Even the language used to describe the current situation, riddled with jargon and management speak with a heavy emphasis on quantitative performance indicators and benchmarks that have only served to devalue the time spent caring for people. In other words, those who take time with vulnerable and often damaged people are made to feel they are wasting time with them instead of being applauded for giving them the real help they need.”

“There is too much emphasis on research and reports with the numbers employed directly or indirectly in these activities probably greater than the numbers sleeping rough every night in Dublin,” Alice Leahy said. “We need to know the scale of the problem but the effort in finding out cannot be allowed to become an end itself. We must recognise that the most important types of roles that must be filled are with people capable of working with those who need help, many of whom are described as “difficult”. Increasingly as front line caring roles have been downgraded and the emphasis has been on redefining the nature of homelessness to suit the people prepared to work in the sector the problem has got worse. Jobs with vulnerable people cannot move up the value chain because the reasons people become homeless are the same as they have always tended to be with increased numbers struggling with drug addiction in an increasingly violent city.”

“The ethos of many agencies is changing, open door policies are under threat here as in the U.K. because they cannot cope with the numbers showing up from the EU Accession States. Our own service is under great pressure for the same reason because we attempt to give time to people, to ensure quality of care, and it is increasingly difficult to do so. If we are serious in addressing the needs of Ireland’s outsiders we must place much greater priority on caring and those capable and willing to work with the most vulnerable. They can be helped to return to society but only if those who are able and willing to spend time in helping them back are allowed to spend that time instead of being made to feel they are wasting time with people,” ALICE LEAHY said.