Sir, – Sadly the lack of manners is widespread in our society, regardless of what paper one decides to read (Letters, April 24th). Doesn’t this say so much about respect for oneself and others?

A renewed focus on manners could go a long way in helping people feel that they matter.

Thankfully, we experience amazing courtesy every day from the people who use our service, all of whom are homeless, many of them coming from outside the island of Ireland. – Yours, etc,